Tuesday, March 3, 2009

Writing Business Letter - (3) Purpose

Many letters are sent with a specific subject and audience in mind but are not clear in their purpose. Know why you are sending the letter. Is the letter to inform? Is it to request information? Is it to offer congratulations? Condolences? Is it to get the recipient to act on a request? All of
these are very different purposes. You have probably received a letter that, after reading it, left you confused because you didn’t know exactly what it said. The purpose was not clear.

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